Knight Safety Gear accepts returns for manufacturing defects reported within 14 days of delivery. If a glove arrives with a fault in materials or workmanship, contact us with your order number and a description of the defect and we will resolve it.
We do not accept change of mind returns. Gloves are personal protective equipment and, once dispatched, cannot be restocked from a hygiene and traceability standpoint. Choosing the correct size before ordering is the best way to avoid a problem.
To start a claim, contact us within 14 days of delivery with your order number, the product code and a photograph of the fault. We assess the glove against the manufacturer specification, and where a defect is confirmed we replace or refund the affected units. Wear from normal use, damage from a task the glove is not rated for, and gloves that have been laundered or altered are not treated as manufacturing defects.
Use the sizing guide before you buy, review the terms of sale, and contact us to start a defect claim.